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Frequently asked questions


Please click on the question below for the answer



How do I order from you?
Can I contact you by telephone?
How can I convert the direction of turn?
Can a tap be converted from old style rubber valve to ceramic disc type?
Problems paying on the web site
How do I use resin Putty to make a handle adaptor piece
My new valve has started dripping again
Tap is still dripping after fitting the new valve
How do I cure a seating problem
I am finding it hard to locate the correct size valve for my ceramic disc quarter turn tap, can you help me to find and purchase the correct replacement?
Is it easy to change and fit a replacement ceramic disc valve cartridge within my quarter turn tap?
Can I repair or renovate my ceramic disc tap valve?
My tap has a non-standard seating depth. Can you supply a valve?